Basic Business English A2 CEFR
Dettagli del corso
- Professional Communication
- Meetings & Customers
- Business Travel
- Workplace Development
- Future Plans & Presentations
- Programma
- Obiettivi formativi
- Destinatari
- Docenti
- Note
- Requisiti
- Referenti
COURSE CONTENTS & MODULES
Module 1: Professional Communication
- L1: Introductions & Networking
Focus: to be; greetings; introductions; small talk; spelling names; role-play networking - L2: Telephone Communication
Focus: Present Simple; phone etiquette; asking questions; taking calls - L3: Daily Workplace Communication
Focus: Routines; email; workplace communication - L4: Business Socialising
Focus: Business lunches; restaurant conversation; welcoming visitors
Module 2: Meetings & Customers
- L5: Meetings & Conferences
Focus: Arrangements; conference facilities; enquiries - L6: Abilities & Interviews
Focus: can/can’t; permissions; job interviews - L7: Company History
Focus: Past Simple; company profile - L8: Customer Problems
Focus: Meetings; complaints; problem solving
Module 3: Business Travel
- L9: Past Events
Focus: Business conversations - L10: Business Trips
Focus: Travel vocabulary; shopping - L11: Weather & Travel
Focus: Comparatives - L12: Directions & Transport
Focus: Giving directions; commuting
Module 4: Workplace Development
- L13: Current Projects
Focus: Present Continuous - L14: Health at Work
Focus: Decision making - L15: Air Travel & Flexibility
Focus: Travel problems - L16: Change & Success
Focus: Present Perfect
Module 5: Future Plans & Presentations
- L17: Future Plans
Focus: Predictions - L18: Professional Telephoning
Focus: Messages; clarification - L19: Presentations
Focus: Presentation skills - L20: Integrated Business Simulation
Focus: Final meeting, presentation, assessment
- Introduce oneself and socialise professionally
- Communicate by phone and email
- Participate in simple meetings
- Arrange travel and hospitality
- Deal with customers and workplace problems
Administrative staff, office employees, sales staff, customer service representatives, team leaders and professionals requiring A2 English for everyday workplace communication.
Faculty Assolombarda Servizi
The course program incorporates asynchronous online learning. This requires student access to a digital e-learning platform so that students can receive, complete and submit assignments and tasks, and monitor their progress online.
The course will be broadcast via ZOOM or Microsoft Teams, with the option to join via web browser or app using a PC or smartphone.
Registered participants will receive all joining instructions the day before the course starts.
Upon completion of the training course, participants will also receive a certificate of attendance, provided they attend at least 75% of the lessons with their webcam and microphone turned on.
Please note that the course will not be recorded.
- Pc o smartphone
- Buona connessione internet
- Microfono e webcam attivi
